See What Others Have to Say…
“This is our 2nd or 3rd time working with Lena’s team and we were very happy with the overall process. We primarily interacted with Michelle Rugole during the process and she was fantastic. She was incredibly thorough in our e-mail correspondences and phone calls.
She really provided good insight to help us choose the right product for our current situation. She really took the time to be thoughtful about our situation and provided us with strong guidance the entire way through.
I was very pleased with the support we received and would definitely be happy to refer Lena’s team to our family and friends.”
Julian and Antina W. / Toronto, ON.
“We had a wonderful experience with working with Lena’s team! Michelle and Seimi were both professional, accessible, and knowledgeable. Michelle was very informative while walking us through the process and we really appreciated it!
We were particularly impressed by how Michelle and Seimi laid out expectations in advance and continued to provide lists of action items and clarifying questions. Their responsiveness was excellent and we felt supported and informed throughout the process.
Given that this was our first mortgage experience, I would rate it 10/10 in terms of the comfort level that was provided during what we initially expected to be a stressful/difficult process.”
Jamie and Alexandra R. / Toronto, ON.
“Lena and her team recently individually tailored my renewal mortgage and my daughter’s first home mortgage. We really appreciated their professionalism and listening skills. We experienced first-hand that rare commodity, personal service. We would definitely refer Lena and her team to family and friends.”
Dan C. / Vancouver, BC.
“I would definitely recommend Team Lena. In fact, I would go one step further and tell friends, family and colleagues they shouldn’t get a mortgage without Team Lena.
I found the whole process to be seamless, efficient and extremely helpful. I found that the advice and assistance went beyond brokering a mortgage. I particularly appreciated the attentiveness of the team, the helpful reminders through the process, and the team’s willingness to take me line by line through the relevant documents.”
John R. / Toronto, ON.
“Our feedback on Lena’s team is all positive. Lena and her team were so responsive and accessible, and information and instructions were clear and concise.
We would definitely recommend Lena’s team to family and friends.”
Jessica M / Toronto, ON.
“I was very happy with the entire mortgage process. Lena and her team were amazing and everything was processed smoothly and efficiently. My Partner and I are now working towards purchasing a second property with Lena’s team.
I would absolutely recommend Lena to my friends and family.”
Nicki / Mississauga, ON.
“My husband and I have been working with Lena for several years now. In every instance, we have been very happy with the service Lena and her team have provided. This shows in our repeat business.
Lena and Seimi are always prompt in following up and there is never any issue in having any of our questions answered. Lena listens attentively to our needs and in turn is able to suggest and thoroughly explain various options. Without a doubt we’d confidently refer friends and family and will continue to use Lena and her team for our mortgage needs.”
Wendy and Shawn / Courtice, ON.
“Honestly cannot recommend Lena enough! I just closed on my first home in Toronto and she was a fountain of knowledge and extremely helpful when it came to the options available for financing. This was the biggest buy of my life so far so having the support of Lena and the team (thanks Seimi) really helped smooth the path for a nervous first time buyer. Always quick to respond to questions and provide informative answers in plain language. A wonderful mortgage broker and team.”
David / Toronto, ON.
“Murray and I are extremely pleased with the service that Lena and her team provided for us. We had contacted Lena through a personal referral with a very tight deadline to obtain a mortgage approval. She called us back immediately and took a long time speaking with us and getting to know us. She really held our hands through the entire process and took time to answer our questions through phone and email.
Being new to the world of home ownership and mortgages, Murray and I felt extremely confident in Lena and her team and we have already referred Ultimate Mortgage and Finance Solutions to other friends.
Thank you again for all of your help. Murray and I both appreciate how easy and stress free this all has been.”
Rachel and Murray / Ottawa, ON.
“Lena is the best! I’ve worked with Mortgage with Lena since 2008 – she helped me buy my first home and gave me all the advice I needed to buy a second home as well. Lena offers something that everyone who has a mortgage (or wants a mortgage) needs – unbiased advice. She is whip-smart and very knowledgeable about the industry, and she takes the time to answer all my questions.
Lena cares about her customers – she gives such good advice and makes recommendations with the client’s best interest in mind. I have referred many friends to her over the years – if you’re thinking about a mortgage, just call Lena.”
Mark / Toronto, ON.
“When I decided to buy a property in Toronto, a friend of mine highly recommended I contact Lena. This was the best decision ever. Lena was extremely professional, very knowledgeable of the mortgage market and was there to guide me every step of the way. I really felt that she and her team had my best interest in mind. I will definitely work with Lena again for my next purchase and I strongly recommend them to everyone: they are efficient, make things happen and provide exceptional customer service. Thank you Lena for your support during this whole process!”
Danielle / Toronto, ON.
“Purchasing and selling a home can be one of the most stressful experiences in life. With that being said, working with right team to help ease that stress can mean a world of difference.
That is exactly what we got when we found Lena. I knew right from the first time I spoke to Lena that I wanted to work with her. She put me at ease through the whole process. Starting from always getting back to us as fast as she could (which always seemed to be within a few hours if not right away) to providing information to helping my husband and I understand the process even if she wasn’t part of that particular process, which in our case, took a great deal of pressure off of us. She took the time to really understand our needs so that she could provide us with the best fitting mortgage possible which she was successful doing. It is very clear that Lena takes great pride in her work and I am so grateful to her and her team. If we ever have to sell again, there is no doubt that I will be calling Lena to help us with our mortgage. I cannot recommend her enough.”
Natasha and Colin / Toronto, ON.
“The service received by the team was consistent with what I have come to expect from anyone working with Lena. There was a clear assessment of the situation, explanation of options provided to me and dedication in seeing it through to completion. I also appreciated that my specific situation was considered for both present and future needs, across the life of the mortgage. The team has provided me with financial security and flexibility, which exceeded my expectations.
The service is exceptional and I will continue to refer anyone I know looking for mortgage advice or service with confidence that they will have the same experience as me.
Thanks again for all the hard work, as always.”
Sasha / Toronto, ON.
“Amber and I just wanted to thank you and your team for making the mortgage process as easy as possible. Being unfamiliar with how this works, we truly appreciate all of your guidance and your patience with all of our questions.”
Amber and Ashley / Toronto, ON.
“I would like to thank you and your team for really guiding me through this process. I could not have done it without you. Your professionalism, really caring about your clients and your expertise are unmatched. Thank you for an amazing job. I definitely refer anyone that I know is buying a place.”
Gairy / Toronto, ON
“Abdullah and I can’t thank you enough because this definitely wouldn’t have happened without you and your team. We were nervous about buying our first home but you always went out of your way to help us and made the whole process so much easier. The communication, professionalism and efficiency throughout the whole process was above and beyond. Thank you so much once again we are forever humble and grateful for your service.
We recommend your services with both pleasure & confidence in your ability to find the best possible outcome … & that’s what we tell everyone we speak to!
Looking forward to doing business with you again.”
Shazmin and Abdullah / Toronto, ON
“Lena helped me get the very best rate on my mortgage and helped me every step of the way. I firmly believe she is the very best broker in the city.”
Jay Onrait / TSN
“I have referred many of my clients to Lena over the past 5 years and, without fail, all have appreciated her knowledge of the mortgage market and personable approach. Lena provides excellent customer service without ever appearing over-bearing. I wouldn’t hesitate to refer any of my clients to Lena.”
Michael Camber / Sales Representative with Bosley Real Estate Ltd., Brokerage.
“We have worked with Lena since 2009 when she helped us set up and understand our first mortgage. Since then, there has never been a time we have been left hanging with a question. They ensure we have the best rates and best comprehension of the products they offer. Lena and her team are true leaders in quality customer care!”
Kim and Laura / Toronto, ON.
“Mayleen and I wanted to thank you for all your help in getting us approved and into our house. The process was made painless with your professionalism and honesty. You’ll always have us referring your team to anyone whose looking for a new mortgage or an honest opinion.”
Sean and Mayleen / Toronto, ON.
“I had the pleasure of working with Lena as a first time home buyer. Her work ethics, attention to detail, and most importantly, unending patience (with a novice buyer like me) was exceptional. She took time to understand my needs as well as my financial status to get me the best mortgage rates.”
“She was patient, professional, helpful and punctual throughout the process and was available to explain even the simplest of the details at all times. She is very knowledgeable and always put all options on the table for me to make an informed decision.”
“She never hesitated to go above and beyond and I highly recommend Lena as a Mortgage Broker as she’s the BEST in the city!!”
Sarbani B / Toronto, ON.
“I’ve had the pleasure of working with Lena for the past 4 years. Her great business acumen and ability to think outside the box has helped many of my clients get the best mortgage possible. Lena listens to really understand what her clients need. I trust that when any of my clients use Lena’s services they will be well taken care of, and I am confident every time I refer a client that everything will be handled in a timely manner. She understands that the real estate market is not just a Monday to Friday, 9-5 job and ensures she is there when you really need her, thus facilitating my job. Her unique ability to walk clients through all the details of the mortgage process, as well as to help agents understand various options, is what helps her stand out from the mortgage industry. If I had my way, every client would work with Lena.”
Jen Dumitrescu / Royal Lepage Real Estate Services Ltd., Brokerage.
“This would be the third time that we’ve worked with Lena and, as always, Tina and I are extremely satisfied with the services she and her team provided for this mortgage application. The team is exceptionally professional, competent, and handled all matters in a timely manner. Communications and instructions were clear and concise, and they always provided answers to all our questions.
We have, and always will, refer their services to our family and friends.”
Johnny & Tina / Toronto, ON.
“I can’t say enough good things about my experience with Lena – her professionalism and endless patience with me as a first time buyer was great. I explained my needs and finances to Lena upon our first conversation and she followed through on her promise to do her utmost to keep me educated and as at ease as she could possibly make me. Every question, however simple or repetitive, was answered in a timely fashion. Also, her understanding of my comfort level financially was greatly appreciated. The fact that this service is offered free of charge is a no-brainer. I have not hesitated to sing her praises and recommend her to everyone I know!”
John C Martin / Toronto, ON.
“Lena and her team was recommended to us by our real-estate agent. Engaging Lena turned out to be to our great benefit! From day one, the correspondence was concise & transparent, which helped us understand the process and every part of it. Lena would respond by email or phone to any questions we’d have, in no time. She would take the time to explain and go through the details, making sure we understood everything. In her absence, the service never slowed down, thanks to the customer support system they have established and her great assistant. Finally, besides the excellent service, most importantly: Lena had helped us find the best deal and we closed with confidence & a good plan for our financial future.”